SAP Concur vs Navan: Real User Comparison Ratings

SAP Concur Team | 09-09-2025

In today’s unpredictable business climate, every technology investment needs to deliver confidence now and proven ROI for the future. That’s especially true when it comes to automating employee travel and expense management, where cash flow visibility, policy compliance, and approval speed can make or break financial control.

If you’re comparing SAP Concur and Navan, the smartest place to start is with feedback from people who use these solutions every day.

On the TrustRadius comparison report, SAP Concur leads the way with an overall score of 8.3 out of 10 (from 1,826 reviews and ratings), compared to just 7.4 for Navan. Equally important, SAP Concur stands out in the areas finance teams say matter most: automation, integration, long-term value, and support.

Read on for a closer look at the data-backed insights, and to see why more than 46,000 businesses and 92 million users worldwide continue to put their trust in SAP Concur for AI-powered spend management.

AI-driven automation and insights that lead to action

SAP Concur solutions automate expense reporting, travel bookings, and invoice workflows, reducing administrative work while keeping employees aligned with policy. Finance teams can then use real-time data and AI-driven analytics to improve forecasting, identify spending patterns, and manage budgets with confidence. Built-in reporting tools make it simple to share clear, presentation-ready insights with leadership.

TrustRadius Ratings – Feature-set Satisfaction
SAP Concur: 95% | Navan: 85%

Seamless integrations that keep systems connected

Disconnected systems create inefficiencies and blind spots. Concur Travel and Expense solutions integrate seamlessly with today’s leading ERP, HR, payroll, and CRM platforms so data flows freely and processes stay aligned. With more than 300 pre-built connectors, 900+ app partners, and open APIs for custom needs, the SAP Concur solutions ecosystem can also extend your system’s functionality without adding complexity. Whether you are a fast-growing company or a global enterprise, you can feel confident knowing SAP Concur supports your needs at every stage.

TrustRadius Ratings – Implementation went as expected
SAP Concur: 93% | Navan: 83%

ROI you can measure

For nearly a decade, SAP Concur solutions have leveraged innovations in AI to help businesses achieve results that matter. Not to mention, we’ve been a market leader in spend management for over thirty years and today command a nearly 50% market share.

The real-world business advantages for our 46,000+ clients speak for themselves:

10x faster expense report processing

15% less time to book travel

26% higher policy compliance

628% ROI over 3 years

These are measurable gains that reduce risk, save time, and create lasting value.

TrustRadius Ratings – Investment Value
SAP Concur: 96% | Navan: 81%

A partner you can trust

Choosing a travel and expense solution is about more than features. It’s about selecting a partner with global compliance expertise, an extensive ecosystem of integrations, and a proven record of helping finance teams transform spend management. SAP Concur has been doing this for decades, and we continue to push innovation forward every day with customer-focused AI tools like the new Joule co-pilot.

TrustRadius Ratings – Lived up to sales and marketing promises
SAP Concur: 94% | Navan: 79%